Privacy Policy

Who we are

Our website address is: https://www.feelingsbasket.co.uk.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Any details submitted by you on any of our forms will be used for sending you the information you have requested.  We do not share your information with any third parties for marketing purposes.  We may use the details on any contact forms to send you information about other confidence building resources that may be useful to you from time to time.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Visit our cookies page for full details of what cookies we use how, and how you can remove them.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use Google Analytics to gain aggregate insights into how our website is used. Google Analytics uses cookies to track users across the website. Personally identifiable data is not collected for analytics.

Visit our cookies page for full details of what cookies we use how, and how you can remove them.

Who we share your data with

We do not share your information with any third parties.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

We contract with third parties to supply products and services to you on our behalf. In some cases, the third parties may require access to some or all of your data. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, our obligations, and the obligations of the third party under the law. We currently contract with: Paypal (payment processing), MailChimp (email automation), Teachable (workshop delivery).

Your contact information

If you have any privacy specific concerns, please email: info@feelingsbasket.co.uk

Additional information

How we protect your data

We only keep your data for as long as we need to in order to use it as described above, and/or for as long as we have your permission to keep it.

Personal data in electronic form is held in UK accredited data centres. Where data is transferred outside of the EEA, we ensure that the transfer is covered by an EU adequacy decision such as the USA Privacy Shield or through mechanism such as standard contractual clauses as approved by the EU

Data security is of great importance to us, and to protect your data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure data collected through our site.

Steps We take to secure and protect your data include:
1) SSL encrytion for data transfer;
2) use of secure firewalls and other measures to restrict electronic access, including anti-virus and anti-malware measures;
2) CRM (sales and marketing data) stored on MailChimp [Privacy Policy] and Teachable [Privacy Policy];
3) Secure password access to PC and Laptops;
4) Password, Fingerprint login, or pattern recognition on Phone and Tablet;
5) Notwithstanding the security measures that we take, it is important to remember that the transmission of data via the internet may not be completely secure and that you are advised to take suitable precautions when transmitting to us data via the internet.

What data breach procedures we have in place

In the unlikely event of a data breach, we will carry out a full internal system review.  We will also contact you within 48 hours of the breach to inform you of the breach, our findings and our mitigation measures.